Warranty Policy

CoastIPC products are warranted against manufacturer defects and are built to perform in accordance with the specifications identified in the applicable product designation and data sheets for the stated warranty term. CoastIPC assembles and tests each system in accordance with customer requirements and/or applicable industry standards and warrants the hardware components for a specified period.

During the warranty period, CoastIPC will, at its sole discretion, repair or replace defective equipment, subject to product availability. If a component or system is no longer available, CoastIPC may issue a prorated refund on a case-by-case basis.

What is not covered: Any warranty applies solely to hardware and does not cover operating systems, software, or any software-related performance, compatibility, or interoperability with hardware.

Additions: CoastIPC systems are often designed for owner modification. The addition of specialty cards, memory, drives, and cables for example are at the discretion of the owner and are not warranted for interoperability, longevity, or performance by CoastIPC. Damage caused by added components voids any warranty or portion of the warranty at the sole discretion of CoastIPC. It may be an advantage to speak with a CoastIPC representative about planned additions prior to purchase.

Modifications: Changes to the motherboard, chassis, or any existing components as part of the system at the time of shipment will void any warranty offered. Reconfiguration of components, firmware, or other conditions of the shipped system will void any warranty.